Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lost account

remikw6572
Newcomer

‎24-10-2023 08:12 PM

I am unable to login to my 48 account because I don’t have my previous email, however the sim card still worked  and the monthly transactions still occurred but it stopped working recently. Is there any way that I can transfer the same sim card to another account with the same plan and phone number.

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎24-10-2023 08:28 PM - edited ‎25-10-2023 07:50 AM

You'll probably need to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

But I'm not sure if anything can be done if you don't recall the email address associated with a 48 account.

Somebody else recently asked what to do after forgetting their email address but unfortunately they never posted back to say how they got on:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes