48 Community

judithlee65 · ‎07-07-2018

I just bought landline minutes and it’s taken the money but hasn’t given me the minutes what do I do?

dalyer · ‎07-07-2018

You mean the landline minutes addon has not appeared on your My 48 account on the website or app?

If that's the case then you'll have to contact 48 support about this.

If you do it now via the chat facility you'll catch them before they knock off at 8pm.

See the link in my signature below.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎08-07-2018

Did that help at all @judithlee65?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Landline mintes