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I want to cancel auto renew

joelerin
Newcomer
How do I cancel auto renew
1 REPLY 1

dalyer
The Legend
The Legend

You can do this by logging into your online My48 account.

See here:

 

 

What is auto-renew?

 

Auto-renew allows you to set up a monthly recurring payment to renew your membership automatically so you never forget. As we're a prepay service you'll need to purchase your membership monthly to continue to receive the allowance you want. With auto-renew it takes the manual effort out of buying a membership so you're never without your allowance. Auto-renew is on by default for all new customers after you buy your first membership. You can turn this off in My Profile under Payment Details. Just a heads up - payment details can only be added/edited through the web version of your My48 account. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.