Your post is blank @Claudiai3856 and the subject line doesn't really explain your question or issue.
If you're having a problem and want assistance from the Community Forum then you need to describe/explain it clearly.
E.g. What are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.
If you need to contact 48 support about this then see the links in my signature below.
