Forgot password reset problem

[hhart]

Reset facility is not working- when email details are entered the following message results:

Uh oh
Something’s happened that no-one was expecting. Sorry about that!

Tried it many times today and got the same result.
I'm posting for a friend who wants to access their account and renew membership.

[ConorL]

Hello @hhart

We're currently experiencing issues with our website for top-ups and signing into My48.

Our engineers are still investigating and the issue should be fixed ASAP.

Sorry for any inconvenience caused.

All the best

Conor @ the 48 care crew

[dalyer]

Seems to be ok now?
Although the problem that I reported a while ago persists.
E.g. on the mobile site while NOT logged in ... go to a thread then click Add Comment, it takes you to the login page, login and you get this because there's an extraneous forward slash in the relevant URL (/https://community.48months.ie/...).

Not Found
The requested URL /https://community.48months.ie/t5/forums/mobileforumtopicpage.simpleboardmessageview:checkemailverifi... was not found on this server.

[dalyer]

Actually even the original login/password retrieval problem seems to have returned on the mobile version of the site this evening?

[ConorL]

Hello @dalyer

Kevin is going to reply to the ticket you have got open about that issue

He got word back from Lithium

All the best @dalyer

Conor @ the 48 care crew