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Error when trying to renew my data

jacobh8358
Newcomer

‎02-09-2025 09:17 AM - last edited on ‎02-09-2025 09:49 AM by The Legend

I can't renew my data it's say error

3 people had this problem.
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4 REPLIES 4

dalyer
The Legend
The Legend

‎02-09-2025 09:48 AM

What exactly do you mean by "renew my data"?

What exactly are you trying to buy? Membership plan, data add-on, cash credit? 

What exactly happens? What is the error message? 

When were you last able to successfully buy stuff on 48?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes

AprilD6099
Newcomer

‎02-09-2025 10:11 AM

I’m the same this morning and I am currently waiting in live chat 30minutes 🤦🏻‍♀️
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dalyer
The Legend
The Legend
In response to AprilD6099

‎02-09-2025 10:24 AM

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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dalyer
The Legend
The Legend

‎02-09-2025 12:53 PM

Just saw this posted by 48 so there is some issue with processing some payments today...

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes