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Email re €7.99 plan increasing to €10.99: genuine or not?

PakHeif1308
Newcomer

Hi just got an email saying my plan increases from 7.99 to 10.99???

4 REPLIES 4

PakHeif1308
Newcomer
Is that the 7.99 not for life why the 48 saying moving my plan to either 10.99 / 12.99 as i only interest when it stays 7.99

What exactly does that email say? 

There's nothing in the terms and conditions about any price change. 

It could be a mistake and maybe related to the recent payment and membership auto-renewal problems: 

You might want to contact 48 support to ask them to clarify.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

My son is on the €7.99 plan and didn't get any email about any price increase.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

And the €7.99 membership plan is still available to purchase...

Screenshot_20241021-172233.png

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.