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Double

ClaireM4090
Newcomer

‎15-02-2026 09:59 PM

Hi. I was double charged when topping up my membership even though it’s supposed to come out automatically each month. It said it was declined the first time but it actually did go through and my card was charged TWICE. I want a refund asap. How do I get it back?
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2 REPLIES 2

ClaireM4090
Newcomer

‎15-02-2026 09:55 PM

 
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dalyer
The Legend
The Legend

‎15-02-2026 10:05 PM

You'll need to contact 48 support about this. 

Nobody here on the Community Forum can assist with it. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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