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06-08-2015 07:59 AM
Hi,
Last night, bought the Guido plan, however I was billed twice and and received two plans but I only need and want one. Is there any way of getting reimbursed?
Thanks,
Richard
Last night, bought the Guido plan, however I was billed twice and and received two plans but I only need and want one. Is there any way of getting reimbursed?
Thanks,
Richard
2 REPLIES 2

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06-08-2015 12:38 PM
What does your My History page say about recent payments/topups/purchases?
Copy and past the last few transations if possible.
http://www.48months.ie/my-48/my-history
If you inadvertently purchased additional memberships or add-ons which have not yet started then you can contact 48 support and they should be able to refund/reverse the transaction.
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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07-08-2015 01:11 PM
Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
