48 Community

nixer2015 · ‎03-07-2015

Hi I topped up by 5€ to set up iMessage but now it's down to 41c can you check where it's gone ?

dalyer · ‎03-07-2015

Are you sure that you're not sending MMS messages and not iMessages?

MMS will cost 30c a go.

iMessage will be free after the initial 25c it may take to activate.

If you need details of where your cash credit has gone then you'll have to contact 48 support:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

nixer2015 · ‎03-07-2015

Hi no mms sent just the iMessage activation text

dalyer · ‎03-07-2015

Are you sure that you didn't use other services that get charged from your credit balance?

International calls, calls to 1890/1850 etc.

Best to ask 48 support for a breakdown of where your credit went.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎07-07-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Credit nearly gone