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Credit balance

devik
Newcomer

‎12-10-2017 07:08 PM

Hello , I'm just wondering where 8.50 euro of my 10 euro credit that I have left on my account has dissapeared ! I have 1.50 left this is redicolous . Please sort this out as I haven't touched it . Thank you
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3 REPLIES 3

devik
Newcomer

‎12-10-2017 07:08 PM

 
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dalyer
The Legend
The Legend

‎12-10-2017 08:06 PM

Could you have used services that are charged from your cash credit balance?
E.g. MMS messages, international calls/texts, calls to special numbers such as 1850/1890 numbers etc.?
If that doesn't explain it then contact 48 support and ask them where your cash credit went.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎12-10-2017 10:11 PM

Did that help at all @devik?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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