08-12-2023 05:27 PM
08-12-2023 06:33 PM - edited 08-12-2023 06:37 PM
What happens at their end when they try?
Can they text you?
Were they ever able to call you?
You may need to contact 48 support about this.
See the link in my signature below or email them at support@48months.zendesk.com
Didn't you post about this before but you never responded to the questions that I asked then and, presumably, didn't contact 48 support as I suggested there too?