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Change of membership deal

sinead_corcoran
Newcomer

‎30-09-2017 09:00 PM

Hi there , I am currently abroad in Europe and would like to change this months membership to the guido as it allows for roaming and internet abroad. Is this possible? If so can you please move me to that deal. Thanks a mill
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3 REPLIES 3

dalyer
The Legend
The Legend

‎30-09-2017 09:19 PM

You cannot change a current membership to another one.

A new membership will stack to start only when the current membership has expired.

You should contact 48 support to see if they can make some sort of exception in your case but I have no idea if they do this for people.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎01-10-2017 10:50 AM

Did that help at all @sinead_corcoran?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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tmcwoodworks
Visitor

‎03-10-2017 03:13 PM

Same problem with a friend of mine and it seems unfair that someone who pays €20 a month for membership can't roam but someone who pays €10 can.  Why is that?  Very inflexible if they can't change it for people who autorenewed before they travelled. 

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