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Change membership immediately

paris75
Newcomer

‎27-06-2017 08:36 AM

I am on Don and have just arrived in Spain to realise that I can't get roaming unless on Guido. How do I change immediately instead of waiting until the month is up, as I have no way of making or receiving calls?
Thx
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2 REPLIES 2

dalyer
The Legend
The Legend

‎27-06-2017 09:08 AM

You'll have to contact 48 support and ask them if they can do something for you here.
Normally memberships cannot be terminated/replaced prematurely before the membership month is up.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎27-06-2017 02:12 PM

Did that help at all @paris75?

Did you contact 48 support?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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