Reply

Change log in details

Newcomer
Posts: 1
‎18-07-2017 07:20 PM
I want to change my log in details to a different email address. I'm trying to sign in on the app but can't remember the password since I don't use that account anymore
Thanks
Posted from Apple iPhone
Reply
0 Likes

Re: Change log in details

The Legend
Posts: 16,545
‎18-07-2017 07:51 PM

You'll have to contact 48 support if you can't login using your old email address.

 

Here - option 3 or use the chat facility during support office hours

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Change log in details

The Legend
Posts: 16,545
‎18-07-2017 10:54 PM

Did that help at all @amii12?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
0 Likes

Re: Change log in details

Newcomer
Posts: 1
‎06-10-2021 02:39 PM
Hi Dalyer. I know this post is from a few years ago but I have had no luck getting in touch with anyone from 48 and my query is similar to this persons. Is the chat a person or a bot?
Reply
0 Likes

Re: Change log in details

[ Edited ]
The Legend
Posts: 16,545
‎06-10-2021 02:58 PM

See the link in my signature below.

If you don't see the Chat Now option then try another browser or device.

I've found that it often doesn't appear on mobile but does on a computer for some reason.

I think it's a bot out of hours but a person during office hours.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community