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Change log in details

amii12
Newcomer
I want to change my log in details to a different email address. I'm trying to sign in on the app but can't remember the password since I don't use that account anymore
Thanks
6 REPLIES 6

dalyer
The Legend
The Legend

You'll have to contact 48 support if you can't login using your old email address.

 

Here - option 3 or use the chat facility during support office hours

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @amii12?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Hi Dalyer. I know this post is from a few years ago but I have had no luck getting in touch with anyone from 48 and my query is similar to this persons. Is the chat a person or a bot?

See the link in my signature below.

If you don't see the Chat Now option then try another browser or device.

I've found that it often doesn't appear on mobile but does on a computer for some reason.

I think it's a bot out of hours but a person during office hours.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

zahangira8706
Newcomer

I want to change my log in details to a different email address. 
Thanks


@zahangira8706 wrote:

I want to change my log in details to a different email address. 
Thanks


 

You can do that from your My48 account under My Details here:

 

https://48.ie/my48/settings

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.