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Cannot top up daughters membership

leopardlizz
Newcomer

‎05-09-2020 10:52 PM

Hi,
It seems I cannot top up my daughters phone for her as a gift from my account or her account as a renew and I’ve tried manually too.
It says there’s a problem with the number?? Any idea?thanks
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1 REPLY 1

dalyer
The Legend
The Legend

‎06-09-2020 09:20 AM

You'll probably need to contact 48 support about this if the gift shop option is not working as expected.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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