cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't top up credit on my phone

NeilM4213
Newcomer
Can't top up credit on phone
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to provide a bit more information than that if you want assistance from the Community Forum.

What exactly do you mean by "top up credit"?

What exactly are you trying to buy?

Membership plan, add-on, cash credit?

What happens when you try to buy it? 

Any error messages? 

When were you last able to successfully buy stuff on 48?

Is your payment card still valid, not frozen via your online banking, and there are sufficient funds in the account if it's a debit card?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).