Can't make phone calls
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17-11-2020 10:54 AM
I've got 3 SIMs from 48 (me, my wife and son), and even after activating them 2 days ago and buying subscription for all of them, I still can't make phone calls from any of them.
Internet, SMS, receiving calls, everything seems to be working, just making calls from it to another 48 number or a vodaphone number (the ones I've tested) it's not working from any of them.
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17-11-2020 11:46 AM
Are you absolutely sure that you have an active membership?
What does your My48 account say about your membership status and allowance balances?
Hope this helps.
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17-11-2020 11:55 AM
Yes, even disabled iMessage to send it, and it's working.
I was charged for it and on the 3x My48 account is showing the 100 GB allowance for data, minutes unlimited, text unlimited and the credit balance.
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17-11-2020 12:14 PM
If that's the case then you'll have to contact 48 support about this.
Hope this helps.