48 Community

MarkC6440 · 14 hours ago

Hi all, I'm trying to upgrade to the 5g 12.99 plan. Every time I click upgrade I get this message

"Oops. Something went wrong. We are working on a fix. Check back shortly."

I've tried on my mobile and laptop.

Any help with this would be great thanks

dalyer · 13 hours ago

You'll have to contact 48 support about this.

Nobody on the Community Forum can do anything about it.

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Can't buy plan - "oops something went wrong"