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Can't buy plan - "oops something went wrong"

MarkC6440
Newcomer

‎14-01-2025 09:42 AM - last edited on ‎14-01-2025 10:37 AM by The Legend

Hi all, I'm trying to upgrade to the 5g 12.99 plan. Every time I click upgrade I get this message 

"Oops. Something went wrong. We are working on a fix. Check back shortly." 
 
I've tried on my mobile and laptop. 
 
Any help with this would be great thanks 
 
 
2 people had this problem.
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dalyer
The Legend
The Legend

‎14-01-2025 10:37 AM

You'll have to contact 48 support about this.

Nobody on the Community Forum can do anything about it. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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