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Re: Can't buy membership

Newcomer
Posts: 1
‎25-05-2023 07:42 PM
That’s what happened to me! I had 2phones on 48… My main phone has no problem, but my other phone was no longer showing that my membership even existed! I had them renewing at the same time, and now, I’ve probably lost that phone number, and it’s really frustrating when it’s also hard to reach someone to sort it out! Any advice on getting 48 to send me a new sim ??
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Re: Can't buy membership

The Legend
Posts: 17,525
‎25-05-2023 09:29 PM

@KathrynW1159 wrote:
That’s what happened to me! I had 2phones on 48… My main phone has no problem, but my other phone was no longer showing that my membership even existed! I had them renewing at the same time, and now, I’ve probably lost that phone number, and it’s really frustrating when it’s also hard to reach someone to sort it out! Any advice on getting 48 to send me a new sim ??

 

If you want a replacement SIM then see here:

 

 

If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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