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Can't buy membership - "you already have a package"

ROMANM1430
Newcomer

Original text:

> У меня проблема захожу в аккаунт мне пишут купите членство нажимаю на купить членство мне появляется новое окно извините но у вас уже есть пакет . Что делать и как быть?

Google translation from Russian: 

> I have a problem, I log into my account, they write to me, buy a membership, I click on buy membership, a new window appears, sorry, but you already have a package. What to do and what to do

1 REPLY 1

dalyer
The Legend
The Legend

This sort of problem occurs from time to time for some users for no obvious reason.

You'll probably have to contact 48 support for assistance with this issue. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.