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Can't block or request new SIM

derek107
Newcomer

‎14-10-2024 11:56 AM - last edited on ‎14-10-2024 01:08 PM by The Legend

Im trying to order a new sim and block my old sim ,  I tyoe my details onto 48.com but the button wont send the email or eircode or block or reorder a sim .  I cant get the chat bot open cause i cant find the chat button on the webpage ... I've emailed and sent DM's on facebook to get a new sim ..  Is anyone else having this issue ?

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dalyer
The Legend
The Legend

‎14-10-2024 01:08 PM - edited ‎14-10-2024 01:41 PM

Working fine for me as far as I can see.

The "Block SIM" button becomes active when I enter my eircode and then select my address from the drop-down list.

Screenshot_20241014-130520.png

Does it make any difference if you try a different browser/device?

Or the app instead of the website?

See the links in my signature for the different ways to contact 48 support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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