Bought new membership but can't find it on my account

[Aishaa9798]

Hi, so are you paid for this month 3 days ago that it was supposed to renew today and it was supposed to when you automatically from the one I already paid and it was on the app but I can't find it. It doesn't show that I already paid and the new month has already gone from my bank account and I can't find the 12.99 I paid and it's already gone from my account 3 days ago so it was supposed to renew from the one I paid but it didn't and I can't find it

[dalyer]

What does your My48 account Dashboard say about your current membership status and expiration date?

• https://48.ie/my48

What does your Transactions page say about recent payments?

• https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming memberships?

• https://48.ie/my48/memberships

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com