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Auto-renewal failed - how to get membership now?

SETHFRIMPONGD0886
Newcomer

‎31-12-2023 01:23 PM - last edited on ‎31-12-2023 01:54 PM by The Legend

Hi my membership wasn't renewed because the card I put didn't have enough credit but have changed the card can you renew my membership

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dalyer
The Legend
The Legend

‎31-12-2023 01:53 PM - edited ‎31-12-2023 02:26 PM

Just buy a new membership plan manually yourself now with the new card.

Then auto-renewal will take over again next month assuming that the card can make the payment at that time.

48 can't buy membership for you using your card in such circumstances.

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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