3 hours ago
2 hours ago - last edited 2 hours ago
If auto-renewal fails then you need to check if the registered payment card details are invalid (e.g. expired card, cancelled cars, card frozen via online banking), update the registered payment card details if necessary, and then buy the next monthly plan manually at the link below, before auto-renewal will take over again from the following month.
Auto-renewal doesn't retry after a failure so the next plan needs to be purchased manually.
If you need to contact 48 support about this then see the links in my signature below.