21-04-2016 07:33 AM
21-04-2016 09:10 AM
Is that on the iPhone app or on the website?
If you're using one can you try the other?
Can you try another browser/device?
Are you sure that it's not related to the ongoing problem with credit card details not storing properly on the site?
If you have cash credit on your account you can buy add-ons by text:
If you still can't get it sorted then contact 48 support for assistance:
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
21-04-2016 06:44 PM
Did that help at all?