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Account stuck

BETTYANNEB2755
Newcomer

‎07-11-2020 07:35 PM

When I login it is stuck on message saying it is busy porting my number. However it is has been the same for the last month. Because of this I cannot purchase more credit.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎07-11-2020 08:09 PM

Number porting shouldn't take anywhere near that long.
You need to contact 48 support about this.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

BETTYANNEB2755
Newcomer

‎07-11-2020 08:14 PM

Thanks!
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