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€7.99 plan suddenly no longer available to purchase

GleiceCristinac7867
Newcomer

‎23-08-2024 08:16 AM - last edited on ‎23-08-2024 08:43 AM by The Legend

I have been paying 7,99, for some reason something happened, and now it's showing to buy a new plan for 12,99 ,how can I fix it ?

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2 REPLIES 2

dalyer
The Legend
The Legend

‎23-08-2024 08:43 AM - edited ‎23-08-2024 08:43 AM

Do you mean that the option to buy the €7.99 plan is no longer available to you? 

What do you mean by "something happened"? What happened? 

For what it's worth my son has always been on the €7.99 plan and I just checked his account and the €7.99 option is still there. 

You might want to contact 48 support to ask them about this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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GleiceCristinac7867
Newcomer

‎23-08-2024 08:10 AM

Hi
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