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48 roaming didn't work - now no service back in Ireland

MarkB3839
Newcomer

I went abroad and 48 wouldn’t work when roaming so got an eSIM and when I returned home I still had no service so having to use eSIM from different company again and phone calls and texts not working How do I fix this

1 REPLY 1

dalyer
The Legend
The Legend

The usual generic advice applies with regard to roaming...

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below for the three different ways to contact 48 support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.