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Вопрос

lena
Newcomer
На моем счету осталось 7 минут разговора , а интернета больше нету. я купила за 20 евро кредит но у меня не возобновилось. Почему или мне нужно ждать? Спасибо
2 REPLIES 2

dalyer
The Legend
The Legend

I had to use Google translate to try to make sense of your post.
I got this:

"I have 7 minutes left on my account, but no internet. I bought a loan [membership?] for 20 euros but it did not resume. Why or should I wait? Thank you"

Sounds to me like your have used up some of your membership allowances and need more?
If so then you need to buy add-ons for the relevant services.

E.g. a data add-on if you have used up your internet allowance.
Buying a new membership will not help immediately.
The new membership will stack to kick in only when your current membership runs its full monthly course and eventually expires.
A new membership does not terminate a current membership prematurely and start immediately.

Your online My 48 account or the 48 app will clarify when your current membership expires.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @lena?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.