Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Texts in France suddenly giving error 38

KatS5690
Newcomer

‎10-03-2023 08:22 AM

I'm in France for a week. Texting was working once I got the APN set up. Early last evening messages stopped going through, though I can receive them. And yes, I do have a membership with loads of data available. I tried changing networks, but no luck. Can't find any customer service channels to ask about this. Help?

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎10-03-2023 10:33 AM

Try dialing *#*#4636#*#* and see if the SMSC is configured properly. You may be to press Refresh on the SMSC field to see what it is. If it's not +353894300000",145 then try setting it to that. Enter that and hit Update.

 

Note that data has nothing to do with SMS text messaging.

 

To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes