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Phone calls

cilois
Newcomer

‎26-08-2018 01:11 PM

For some reason I can't call a virgin mobile no. Anyone know why ?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎26-08-2018 02:14 PM

You mean a regular VM mobile number and not a VM support number like 1850/1890 which need cash credit to pay for these?
If you can call all other mobile numbers but not VM mobile numbers then you need to contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎26-08-2018 04:12 PM

Did that help at all @cilois?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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