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pin forgotten

Newcomer
Posts: 1
‎30-10-2020 11:32 PM

eventually my phone died, i cannot remember my pin and my 3 tries have locked me out.

my ph says to contact you.

help please

jp

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Re: New Community Managers

[ Edited ]
The Legend
Posts: 16,016
‎30-10-2020 11:50 PM

You need your PUK.
See here:

https://community.48.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

You can also disable SIM PIN locking if you don't want to have to enter the PIN every time you reboot the phone.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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