06-11-2014 02:38 PM - edited 06-11-2014 04:08 PM
Hi everyone,
You've already seen some hellos in Just Hang Out from our new Community Managers KevinB2, dc888 & EmmettMa - they will indeed be taking over from me after this week and will be looking after this forum as I will be moving on to some other exciting stuff. Not to worry, you'll be in good hands!
I've hugely enjoyed chatting to you all and will miss you guys.
All the best, and stay out of trouble.
Cheers,
Marion
09-11-2014 12:23 AM
11-11-2014 01:14 PM
11-11-2014 01:30 PM
Can you try another device and/or browser - especially if you are trying to do this on your phone over a data connection?
If that doesn't work you could try topping up by voucher and buying membership by text:
How do I top up? Overview of the top-up payment op...
If you continue to experience problems you should contact 48 support for assistance:
Hope this helps.
12-11-2014 10:50 PM
"MarionH, so good, that when she left it took not one, not two, but three community manager's to replace her."
14-11-2014 10:44 AM
how come i can ring 0818 numbers
14-11-2014 10:46 AM
sorry i ment "cant"
14-11-2014 11:14 AM - edited 14-11-2014 11:15 AM
@jimtobin94 wrote:how come i can't ring 0818 numbers
You need cash credit on your account to cover the costs of these numbers.
50c per minute.
They are not covered by membership or add-on bundled allowances.
See here under All the other call charges > Directory enquiries and others:
Hope this helps.
25-11-2014 10:57 PM
25-11-2014 11:55 PM
You post is not that clear.
Are you asking if you can use a handset originally provided you 3 on the 48 network?
You can use any phone on 48 as long as it's unlocked for use on any network.
If a specific handset is locked to another network then you need to get it unlocked first.
If you are asking something else then please clarify. Thanks.
Hope this helps.