Do you mean when using a 48 mobile data connection (as opposed to wifi)?
Any error messages?
Can you access other sites/services?
If UB is the only site that displays that error message then I don't really know what's going wrong unfortunately.
If you're using the 48 SIM in a phone that is acting as a hotspot then can you browse to UB on that as opposed to another device connected to the hotspot?
Or are you using the 48 SIM in a 4G router?
Are your internet/APN settings definitely configured correctly?
Have you tried other devices/browsers to see if that makes any difference?
And for what it's worth (possibly nothing...):
Hope this helps.
So I can get to the UB website but once I click on to log in to the online banking it says the page cannot be displayed. This is both over wifi as a hotspot and on the actual devise itself with the 48 sim in it.
I can access it fine on another network on the same device using a different mobile provider. The phone is unlocked & I have the correct APN settings for 48.
I have cleared the cache & browser history and cookies.
I have tried a different browser using the 48 sim and its the same thing.
I have spokent to UB and they believe it is a network provider issue.
You mean the link at the top left of this page for logging in?
I.e. this link?
Works fine for me. It displays fine for me. But I'm not an Ulster Bank customer so I can't try to actually log in.