cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

unable to top up

davecass7
Newcomer

Just manually tried to top up there as normal for my usual monthy Don membership. It accepted my card as normal (and im sure it already debited) Yet its saying i have no valid membership, and unable to purchase a membership as "you are not allowed to purchase memberships, since you have a Bundle in progress "???   

 

Tried logging out, refreshing the page etc....no joy??

 

Can ye sort this please?

 

 

 

2 REPLIES 2

dalyer
The Legend
The Legend

You'll need to contact 48 support about this.

Unfortunately payment problems seems to be an ongoing issue for some users.

The chat facility is normally they best/quickest way to get such issues resolved.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

IS ANYONE ELSE HAVING DIFFICULTIES TOPPING UP???????