switching to 48 where am I at?

[LillyR6746]

Hello,

I'm switching to 48.  I got a 48 SIM and activated it yesterday.  My old SIM is still in my phone.  When should I put in my 48 SIM?

[dalyer]

If you want to port your number over from your old provider to 48 then you need to have your old provider's SIM installed and working in your phone in order to receive the porting security code by text message when you follow the instructions here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you've ported your number already or don't need to do that then you can put your activated 48 SIM in your phone now. 

You can see the number associated with your 48 SIM/account on your My48 account:

• https://48.ie/my48/settings/my-details

If you have any issues then post back with a clear/detailed description if you want assistance from the Community Forum.

If you need to contact 48 support then see the links in my signature below.