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subscription problem

demurod6324
Newcomer

yesterday

Hello, my SIM offer is not working properly. My subscription is not activating, and I would like to know why. Could you please provide me with an explanation and help me solve this issue? Thank you.
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1 REPLY 1

dalyer
The Legend
The Legend

yesterday - last edited yesterday

What exactly do you mean by "subscription problem", "my SIM offer is not working" and "my subscription is not activating"?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data?

When was everything working ok last? 

What changed in the meantime?

If you need to contact 48 support about this then see the links in my signature below.

They don't generally monitor or respond to posts here on the Community Forum.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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