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sim card

winnied
Newcomer

‎16-06-2018 06:44 PM

HI ALL, JUST BEEN SENT A SIM FROM 48, ACTIVATED IT + PUT CREDIT ON, THE PHONE PREVIOUSLY HAD A 48 SIM SO UNLOCKED,  ...SO DO I TAKE IT THEY SENT ME A DUD SIM OR IS THERE SOMETHING ELSE I COULD TRY, CHEERS

1 person had this problem.
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4 REPLIES 4

dalyer
The Legend
The Legend

‎16-06-2018 08:36 PM

Er, you haven't said what the problem is...??!
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎16-06-2018 11:12 PM

Any update/clarification @winnied?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

winnied
Newcomer
In response to dalyer

‎16-06-2018 11:33 PM

Hi sorry, yea that was just frustration, the New sim is not recognized by any phone, just not working, nothing, nowth. ..... I've since smashed it to pieces with a sledge hammer 🙂 

 

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dalyer
The Legend
The Legend
In response to winnied

‎16-06-2018 11:38 PM

Are you serious that you smashed it?

If so then you'll obviously need to get another one.

If you're joking then what exactly happens when you put the SIM in a phone?

Any error messages?

What happens if you manually scan for networks?

Can you see and connect to 48?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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