my new sim didn't register my old number even though i selected that option?

[aislingw24]

I just registered my new sim. I moved from pre pay Meteor to 48. I registered the sim and selected the keep my old phone number option. I then waited for the sim to activate. I have all the texts saying i'm registered. However when i text or call people a different number is coming up? Help!

[dalyer]

See this FAQ:

How do I keep my old number?

Did you receive the security code to your old carrier SIM when requesting your number to be ported?

Did you entry it during the registration/porting process?

If not then you could try submitting a porting request now.

On the other hand you might want to contact 48 support in case there is something wrong that is holding up the porting process:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

[dalyer · Accepted solution]

Did that help at all?

[aislingw24]

Hi I had to get someone in support to port my number again as there was an error the first time. All fixed now

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@dalyer wrote:
Did that help at all?

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