48 Community

TounkaraC1998 · ‎30-10-2023

Am having problem with receiving calls and text messages since
Can someone help with please it very important
Thanks

dalyer · ‎30-10-2023

Were incoming calls and texts working OK before now?

When did they stop working?

Do all incoming calls/texts fail or only some?

What happens at the caller/sender's end?

Do outgoing calls and texts work OK?

Do you have an active membership plan?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

TounkaraC1998 · ‎30-10-2023

All incoming calls and texts are not working
It start just after the portin finish on the 26 of the month
I have a 48 plan And am an active member

dalyer · ‎30-10-2023

Ok, you'll probably have to contact 48 support about this so.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

TounkaraC1998 · ‎30-10-2023

Am am not receiving any normal call and sms on this my number anymore since i join 48

dalyer · ‎30-10-2023

Duplicate post merged with existing thread.

I already responded to your original post and advised that you contact 48 support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.