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cannot get message to connect new sim

rosemaryh8539
Newcomer

‎07-12-2023 10:32 AM

hi

i put in my new sim card and was trying to join on my laptop but i cant get the code sent to my phone because my old network has my phone inactive.

from rosemary

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1 REPLY 1

dalyer
The Legend
The Legend

‎07-12-2023 11:20 AM

If your old SIM is no longer active in order to receive the porting security text code then you'll have to contact 48 support to see how you proceed from here.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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