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Forum Posts

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Failed to portin

Hi, I have been trying to move my account from Tesco Mobile to 48.  This is my 5th attempt and still not successful.  I keep getting the email "Failed to portin". I have tried using my account number, Bill Reference and even Customer No but still not...

Unable to move my number (Error)

Hi there, I am trying to move my number to the 48 network but i am recieving an error saying "Sorry!. This msisdn already exists"... I have not been able to chat with employees as there is no option that pops up for me to access the live chat. I was ...

Can't move my number

I have received a 48 sim card as a gift a month ago, but decided to finish using my previous providers' offer which expired at the end of October. I have topped up the 48 sim can and unlocked it, but my phone number is all different. I want to change...

Voice mail

I cannot activate voicemail. People phoning me cannot leave a message. Have tried oo4 + 0062, etc as per chat service but no good. No follow up to solve from 48Any ideas, thanks

Move number

Hi I put in the incorrect details of my last account with air for my number to move my number over but now it won't let me change the details and let me move my number,is it possible to move the number over and to change the details

Security code

Hi I got a 9 digit security code but it says enter your 6 digit security code , what do I do please ?

Security code

Hi I got my sim and followed the instructions but I have not received any security code, can u please help ?