48 Community

ellenmurphy · ‎13-07-2017

it says my sim is activated but when i insert it in my phone it comes up that the sim is not supported. what should i do ?

dalyer · ‎13-07-2017

Sounds like your phone might be locked to another network and need to be unlocked to use it on 48?

What is the exact message that you get?

What make and model of phone?

I suspect that it's an iPhone?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎14-07-2017

Any update @ellenmurphy?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

actavation