Why hasn't my number ported over after 24 hours?

[MariaM5912]

I activated my sim yesterday evening and it has been a full 24 hours and my number hasn’t been moved yet. I’m unable to contact customer care because there no message icon. I just want to know what the problem is?

[dalyer]

The chat option hasn't worked for me either for a long time. 

You'll need to contact 48 support about this by email or phone. 

See the links in my signature below.

[MariaM5912]

Thank you for your reply and help