Why do you think that you are entitled to one month free?
Who told you this?
When did you buy your first plan?
Note that the most recent iteration of the €12.99 month plan second month free offer ended a while ago:
61. February - July 2024 - 48 One Month Free Promotion
The following terms and conditions for the one Month Free plan Promotion (the “Promotion”) are in addition to the 48 Terms of service at https://48.ie/legal/terms-and-conditions.
Promotion: Free 1 x €12.99 monthly 48 plan subject to the below eligibility criteria.
Promotion Dates: 15th February – 31st July 2024 inclusive.
If you need to contact 48 support about this then see the links in my signature below.
