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UK texts delivered with wrong sender number - very strange

MarkM5881
Newcomer

I've added credit to my 48 account and have attempted to send messages to a UK number. The messages are delivered, but instead of being from my +353 numbers, they are delivered with what looks to be randomised UK numbers.

 

I assume 48 are doing some message relaying in the background to make things cheaper? but i've not seen any other posts about this in the forum. How is the UK number meant to identify who sent the text?

 

FYI i own a second UK phone so i've been testing it out between phones

3 REPLIES 3

dalyer
The Legend
The Legend

I've never heard of that issue before.

You'll probably need to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

EimearS4288
Newcomer
This has been happening to me also. And sometimes the messages don’t deliver - did you get a resolution to this???

Both reports here seem to come from iPhone users?

That being the case, I wonder if it's something to do with iMessage and silly stuff that Apple do?

Might be worth checking Apple/iPhone related support forums.

And maybe also contacting 48 support as I previously suggested.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.