Your post was blank @MaryC8663 and the subject line doesn't really clarify what the issue or question is.
If you want assistance from the Community Forum then you need to clearly explain the issue or question.
What are you trying to do, how exactly are you trying to do it, what goes wrong, any error messages etc.?
If you are having problems getting started on 48 then maybe the Starting with 48 FAQs may help:
If you need to contact 48 support about this then see the links in my signature below.
