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Trying to port number - keeps saying that it already exists

ciaraw9191
Newcomer

i am trying to move from tesco mobile to 48 without making a new phone number but when i try put in my old number to move it it says irs already exists

1 REPLY 1

dalyer
The Legend
The Legend

See here: 

You'll have to contact 48 support about this and in order to get your number ported.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.